Privacy Policy

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Effective Date: January 2024
Last Updated: January 2025

Welcome to Sovren Social ("Company", "we", "our", or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us through social media, email, or other platforms.

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name
   
• Email address
   
• Phone number
   
• Business name
   
• Job title
   
• Social media handles
   
• Appointment or form submission details
   

When you interact with our website or ads, we may automatically collect information such as:

• IP address
   
• Browser type
   
• Device information
   
• Pages visited
   
• Time spent on site
   
• Referral source
   

If you submit a form through one of our campaigns, we may collect lead-specific data including service interest, budget, and communication preferences.

We use the information we collect to:

• Provide and manage our services
   
• Respond to inquiries and provide support
   
• Personalize user experience and marketing
   
• Book appointments and follow up on leads
   
• Analyze performance and improve our services
   
• Comply with legal obligations
   

We may share your information with:

• Service Providers: including CRM tools, automation platforms, advertising platforms (e.g., Facebook, Google), and communication services (e.g., WhatsApp, email software).
   
• Business Partners: with your consent, if collaboration is required.
   
• Legal Authorities: when required by law, regulation, or court order.
   

We do not sell your personal information.

We use cookies and similar technologies to:

• Track campaign performance
   
• Understand website usage
   
• Improve targeting for ads
   

You can adjust your cookie settings via your browser preferences.

We retain your data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law or regulation.

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
   
• Request correction or deletion of your information
   
• Withdraw consent for marketing communications
   
• Lodge a complaint with a data protection authority
   

To exercise your rights, email us at [Insert your email, e.g. info@sovrensocial.com].

Our website and communications may contain links to third-party sites. We are not responsible for their privacy practices or content. Please review their policies separately.

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

We may update this policy periodically. We will notify you of any significant changes by posting the updated policy on our website.

If you have questions about this Privacy Policy or your personal data, contact us at:
📧 info@sovrensocial.com
🌐 https://sovrensocial.com